Recent Discussions

Private ISP's

27th Aug 1999      Sarita Agarwal @vsnl.com

Hi.

Wanted your feedback on the private ISPs  - Satyam, Mantra, MTNL, anyone
else. The good, the bad, the experiences and the wishlist. 

And yes, are you thinking of switching from VSNL to one of the pvt ISPs?
Why (yes and no)?

Thanks.

Sarita

27th Aug 1999      Satyam Raj @hotmail.com

hi,

first of all, i would like to ask you that are you the same sarita aggarwal 
who writes a page or two in every issue of Computers Today ??

Now for your answer, i am very much satisfied with the services of VSNL and 
do not intend to switch over to any other ISP. I have tried MTNL and thought 
the connection provided was not so good. It was four months back and i am 
not aware of the current status.

Thanx

Satyam Raj

29th Aug 1999      Rakesh Ralli @hotpop.com

Hi Friends,

I got satyam 25 hours account to see, to check if they are any better
than VSNL in the month of April.

Faced lot's of problems during registration. When I went to their office
to get registration , their were around 5 people with their Sad stories. 

Got my registration done in appox 35 minutes, Next problem very
difficult to log on , because of line congestion, sever down, generator
failure, etc. etc. Their 24 Hours help line , puts you in a queue for 
more than 30 -40 minutes. If they take down your phone number and tells
you that they will call you back, than it means that your complaint had
gone in a black hole. 

In the three months , I was able to use only 8-9 hours of their usage
time. 

Some where in the middle of July , my account expired. When I had bought
their account in the month of April, Nowhere it was mentioned that 25
hours had be utilized in 3 months. It was only latter they added this
rider. When I pointed this out to Satyam people, they agreed that it was
never written in their any publicity brochure and on any document they
had given to me, but this fact was brought to the notice of a customer
during registration process( which was done im my case at their office).

My 16-17 hours are still unutilized, if any one wants it , can take it
from me free of cost. 

Rakesh Ralli

29th Aug 1999      Prashant Srivastava @giasdla.vsnl.net.in

Hi Sarita!
         I have had a VSNL connection for a long time. And although
private ISPs do offer better services---its easier to get connected, VSNL
has so far been very consistent. Moreover, you can get VSNL connection
from most of the major Indian cities. MTNL offers its servises only in
Bombay and Cal. Same goes for the rest.
	

30th Aug 1999      Niel Hirjee @cal.indiax.com