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Internet - The right price?

28th Feb 1999      Daanesh @usa.net

Hello Everyone,

This is more of interest to those accessing the Internet from India, but I
would like to hear everyone's opinion on this.

A lot of VSNL bashing goes on almost every list where Indians are. Now that
the Internet Access business has been opened to all, I would like to know
the answer to a simple Question.

What would you say is good quality service, and how much are you willing to
pay for it? (in India)

Could all those on the List please put some inputs on this.

Thank you

Daanesh


1st March 1999      sears @vsnl.com

I for one am quite satisfied with the VSNL Service - the biggest benefit is
the accessibility from almost anywhere in India - I have got an A/c with
VSNL, B'bay but use it from Indore where I am stationed almost six months of
the year besides travelling to other places.  Just for the record - VSNL has
introduced new rates - I just got an E mail which is quite good.

Regards


1st March 1999      Manjeet Bhatia @megsinet.net

I guess Rs.5000 per year for unlimited access. ;)

Manjeet


2nd March 1999      Daanesh @usa.net

Hello Manjeet,

You did not say what you thought was good service. Are you aware you pay
DOT ~Rs.18/- an hour every time you access the Internet, Is this amount you
mention inclusive of these charges?

D.

PS. Are you a resident of India?


2nd March 1999      Daanesh @usa.net

Well glad to see that at least one person is satisfied with VSNL.

Would you share what is the QoS at Indore and your expreiences all over the
country.

Do you connect on one try or do you have to keep redialing?

How are the connect speeds.

Is the help desk good.

Etc. etc.

D.


2nd March 1999      Manjeet Bhatia @megsinet.net

This is not too far ............................


> You did not say what you thought was good service.

By good service I mean

1. There should be only 1-2 ocassions a month when I get a busy tone while trying
to dial in. After that also I should be able to get in in 3-4 trials.

2. Decent speed.

3. Network should always be up.


> Are you aware you pay DOT ~Rs.18/- an hour every time you access the Internet,
> Is this amount you mention inclusive of these charges?

There should be one local call charges for one call of unlimited length while
dialing in.


> PS. Are you a resident of India?

Unfortunatley not. :(


3rd March 1999      sears @vsnl.com

I get connected on the first try most of the times - the speed is 33.6 or
the worst is 28.8 - I have experience of connecting in B'bay and was quite
satisified - I have managed to connect on first try during my recent visit
to b'bay.  If there is one thing I wud like is not being charged for the
local calls - that would be a welcome change required especially because the
service being given is by the same department (DOT/ VSNL).  I have also
connected at Delhi though my experience at Bangalore was not very
satisfactory but that weas almost 2 years back - they might have improved
since then.

I have used the Help desk in Indore and B'bay but very rarely and have been
fortunate of getting immediate and helpful response.


3rd March 1999      Sumeet Shroff @bom3.vsnl.net.in

> You did not say what you thought was good service.
> 
> By good service I mean
> 
> 1. There should be only 1-2 ocassions a month when I get a busy tone while trying
> to dial in. After that also I should be able to get in in 3-4 trials.
> 
> 2. Decent speed.
> 
> 3. Network should always be up.
> 

the most important 

4. online or phone help which most of us need. 

i have called up vsnl a couple of times,and they have connected me from
one department to another and too another and then 'i am sorry, our
department can not help u with this. please try another'. etc.


5th March 1999      Sumeet Shroff @bom3.vsnl.net.in

> I guess Rs.5000 per year for unlimited access. ;)
> 
> Manjeet

that is a lot of wishful thinking.

do u know that two people can use the same account "simutaneosly" in
vsnl. the server does not detect that there is another user loggin the
same account.

*IF* i have unlimited access then i 'might' pass my account to all
friends and relative who can login at all times with no additional cost. 

sumeet


7th March 1999      Manjeet Bhatia @megsinet.net

Hi

Someone wrote that s/he would pass password to all s/he knew if
there were an option for unlimited access.

I guess this answers the question that why this thing in not
available in India. :)

No offense meant !!!

:)))))))))))))))))))))))))


9th March 1999      Vani Murarka @manaskriti.com

Whatever the price, VSNL should have a system whereby more than one 
simultaneous login using the same username/password should not be 
possible for individual accounts. And have an additional option for a 
packet of several accounts for an organisation. Shouldn't be too tough 
to implement technically.

Do the other ISPs in India have this system?

Vani


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9th March 1999      D. Haldar @pobox.com

About a fortnight back I arranged to have connections from two locations
simultaneously using the same user name and password. We were connected to
the Internet at the same time from two different locations.

I wonder if it was a fluke or aberration.

D. Haldar


10th March 1999      Rajat Agarwalla @vsnl.com

Yes,
It is very much possible to logon simultaneously from different locations
using the same username. About a month or so back, there wasn't any
restriction on the number of logins per username at any give time. Now, VSNL
has managed to restrict the number of simultaneous logins to 2 on some
servers and to 4 on others. Though, quite a few of them still have the
"unlimited simultaneous login" factor applicable. One more point to note is
that this multiple login, as far as what I have experienced, is valid only
for TCPIP access. What I mean to say is that one can still have unlimited
logins under the shell account ...

Rajat


10th March 1999      Tejinder Singh Rawal @nagpur.dot.net.in

Neither fluke nor aberration. It is your account, and you may, if you want,
use it from 100 locations simultaneously. Needless to say, the meter will
run 100 times faster.

Tejinder
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T.S.Rawal & Co., Chartered Accountants,Nagpur,India
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