18th Oct 1999 Neena P. Kumtakar @asc.ltindia.com
How do branded PCs compare with assembled PCs in India? Pls. share your experiences regarding reliability, after sales ervice & price. Thanks in advance Neena
18th Oct 1999 Yaseen Ahmed @kmronline.net
Hi! Well there is one common factor that judges the performance of a branded and a assembled PC. It is the quality of the components installed. If an assembler uses very good branded components than you need not complain about your PC. But you have to look out for an reliable assembler. And you need to take into concern the guarantee from the assemblers, which always is impossible or not reliable. But in the case of an Branded PC, you have many benefits like guarantee of your PC, and also your PC can be of good quality and performance. You can also redress your grievances to the consumer court if necessary. Regards, Yaseen Ahmed email@example.com -------------------------------------------------------------------------- ------
18th Oct 1999 B.G. Mahesh @hotmail.com
>How do branded PCs compare with assembled PCs in India? Pls. share > your experiences regarding reliability, after sales ervice & price. >Thanks in advance > >Neena > Assembled: You save a lot but you need to make sure the dealer is realiable (check for how many years he has been in business, he client list etc). Support is the most important thing. Branded: you pay a LOT more but usually warranty is guaranteed.
18th Oct 1999 Sourjya Sankar Sen @bigfoot.com
If you want web-based newgroup access you could try at http://www.dejanews.com or else use the nntp server, newsfeeds.com
18th Oct 1999 debapriyo das @hotmail.com
Dear Neena, I hv been using an assembled comp for the last 2 years and i am facing no problems now. ofcourse during the initial dats there were problems which were mainly due to wrong configs. It took me around 2 months to set these things right and now the syatem is running fine. Due to the presence of a large scale grey market, sometimes both s/w and h/w components can very unreliable. so it is very important that u know the vendour before hand. in my case even i knew the guy, the after sales service was pretty bad. And regarding price-- you can bargain to almost any price (depending upon the features etc). Normally take a base price of a branded one...the assembled one will be atleast 30 to 40% lower than that. regards
19th Oct 1999 Pranav Lal @softhome.net
Hi, I have found that assembled pcs are the best. You choose the components and no big problem is some thing goes. Yes, you need a good assembler and tech support is tricky. You have to keep chasing them but I find that it is at times easier to chase one man then get an engineer from a company. Pranav
20th Oct 1999 esskay plastics @nagpur.dot.net.in
always go in for an assembled one. the biggest reason being the cost for identical configuration machines is nearly half in case of assembled computers. things go obsolete so fast in comp hardware that the "for ever" concept is really not valid in computers.also as most of the components used by assemblers as well as branded ones are the same (like seagate hard disks and intel processors )the end product is really not very different. speaking from personal experience i have got better response every time from local assemblers then a leading indian brand (whose monitor went bust the first day) and who tried to keep me busy in writing letters to the top brass in the company instead of straightaway replacing the faulty piece.the best service in branded pcs is reserved for corporates and bulk buyers and not for a single computer buyer unlike in the case of assemblers where the individual comprises of the majority of their customers.another dirty trick employed by leading brands is to price their pc at the same level as the assembled one and then to compromise on the configuration-like giving a 4gb disk where the assembler(and the norm) is for a 6gb disk or giving a celeron or amd 300 instead of a p-ii 300. so........ shabbar daud Esskay Plastics P O Box 375,Daud Compound Shantinagar, Nagpur-440 002 (INDIA) Phone :- 0091-712-769130. Fax:- 0091-712-765956 E-mail :- firstname.lastname@example.org Visit us at :- www.nagpurkhoj.com www.nagpurkhoj.com/esskayplastics
20th Oct 1999 javed sheikh @yahoo.com
Hi Neena! In india after sales is what matters all the companys promise to give it but very few live up to their word. If u buy a branded pc u have a mental satisfaction that u can get in touch with them for all your problems, reason being they have a strong base in india and they cannot run away, assembled PCs are very cheap and there are about lakhs of people doing it but then u cant rely on them since they have no base and network to handle large volume of customers so even if they want to they cannot give proper after sales $ service to u. So it is better that u buy a Branded Pc and check the presence of that company since how long they have been in business and how is their after sales and service ask for testimonials if they have some. As i said earlier Prices will be different if u buy a branded Pc and it will be cheaper if u buy a assembled one, But if u know some one really well who is into assembles Pc Business whom u can trust then i would advice u to go in for assembled Pc U will save on money as well have the latest PC. I hope this information is usefull to u , incase if u want anymore on it please let me know.
20th Oct 1999 djayanta @in.ibm.com
Mr.Shaabar, Though I happen to work for an organization vending one of the branded PCs, but I too fully agree with your view on after sales support. Yes, for the small time vendors, its the one off customers ( SOHO Segment) who are their revenue earners and does focus on the customers issues. At the same time, it is also a fact that the service of the machine depends ultimately on the vendor who sell and his atitude. The logic above does not hold good if " his" intentions are not noble. So I suggest that a branded /MNC PC from a " vendor next door" is the best combination for a " one time purchaser".....as such the MNC products come with three years warrenty on parts, so it boils down to how efficiently that guy servicesw. And ofcourse the " useful" S/Ws ( not Games packages ofcourse) like Lotus SmartSuite, Predictive failurre tool, licenced OS, Network Mahagement software, so on and so forth.......adds upto around Rs.20-25 thousand......choice is urs Thanks & Regards jayanta Ph: (022) 820 0463/4/6, 0454/6/7(O), (022) 884 6345 (R) Mobile : 98202 91985 , e-mail : email@example.com ".....reality is seized by the force of will ; and a reality is transformed for use of humanity by an act of individual reason........."