CHIP India - thieves??
6th April 1999 Nikunj Mittal @email.com
Dear IINN-L mates, I would like to bring an incident to the attention of my fellow - members on this list. Around 3-4 months back, we had sent a Demand Draft for Rs 1800 as subscription to CHIP. However, after waiting for the requisite period specified, when we contacted CHIP as to why the subscription had not been started, we were informed that they did not receive any demand draft from us. I requested them to send official communication stating this as this is required by the bank before it can issue a duplicate draft. However, since then I have not received any reply from them whatsoever even though I have been sending this request to them for the last 1 month regularly. I believe I must have sent around 9-11 mails, but those people do not even have the courtesy to answer. In view of the above, it would appear that they have actually encashed the demand draft but not started the supscription. It means they have coolly pocketed the money. I have been very disheartened because of this incident, not because I have lost a paltry sum of money but because it goes to show that even in era when we are talking eCommerce, the desire of companies to win the customer's trust just does not exist in India. I have had second thoughts about whether eCommerce will really take off in India when companies like CHIP cheat people even in the traditional postal method. From : Nikunj Mittal Status : Student: Xaviers, Operator: Talkcity ICQ No. : 6964697 Nickname : nike :-) Age : 19 years
10th April 1999 Anup Sharma @giascl01.vsnl.net.in
Dear Nikunj, I too have had bad experience with CHIP India . Initially the copies used to be delivered on the sixth of every month (that was for a couple of months only) Now I receive the copy in the last week that too after sending reminders. This month I have recived my copy taday but it is without one out of the two CD's! They are turning callous but in your case I would advise you to check with the bank wheher the DD has been encashed .Because our P&T department is known for its efficiency and timely delivery . In case it has been encashed , you can even sue CHIP India as it would certainly have been an a/c payee draft . Anup